Returns & Exchanges

Because our products are skin care and personal care items, we do not accept returns or exchanges once an order has been delivered. This is for hygiene and safety reasons.

Please check your order carefully before placing it, and read the product details and ingredients to choose what suits your skin.

If your order arrives damaged or incorrect

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at livacarebeauty@gmail.com with your order number and a clear photo of the item and its packaging. We will review your request and get back to you.

Cancelling an order

If you want to cancel an order, contact us as soon as possible before it is out for delivery.